SOTI Connect is a Mobile Device Management (MDM) Solution for Internet of Things (IOT) devices such as mobile printers. Upon entry to the software, SOTI Connect offers an advanced dashboard view to users allowing for quick, high level glances of all the devices, and their properties under the organization. The dashboard limits the ways information is presented to the user to mainly text or charts.
With only being able to view data in tables or bar and line charts limits users who digest information better through visuals. Primary users are IT administrators but other personas with less of a technical background find this main view too complex.
Dashbaords allows Connect Admin users the flexibility they need to create views specific towards different use cases and around specific groups of devices. Admins are also able to refine permissions so that they can manage who has read access and send those on the job only dashboards that are specific to them.
Meeting with Product Owner and Developers to define key details for beginning the design process. the scope of feature, discuss the background, feature goals, timeline and roadmap.
Looking at competitors to see best solutions to building dashboards and configuring widgets. Expanding on the current acceptance criteria to consider additional functionality that will add considerable value to the feature.
From research, two flows were drafted - one for the creation of dashboards, and the other for viewing, considering dashboard creation would likely be managed by Admin.
With good references from research, finalized user flows and Information Architecture, I began designing wireframes. The design went through iterations to testing by the design and development team up to the point of a final design.
